Shipping & returns

Shipping

• We ship within the United States. Shipping is quoted at checkout using real carrier rates for your address — no flat-fee guesswork.
• Orders ship within 2 business daysfrom our shop in Rhode Island. You'll get an email with tracking the moment your piece is on its way.
• Every item is packed by hand. Fragile pieces travel double-boxed with generous padding — they've survived decades already; the trip to you will be the easy part.

Returns

• Antiques are sold as honestly described — condition is graded plainly and photographed thoroughly, flaws included.
• If your piece arrives damaged or is significantly not as described, contact us within 7 daysof delivery with photos and we'll make it right — a full refund or a return, your choice.
• Changed your mind? Reach out within 7 days of delivery. We accept remorse returns in original condition; return shipping is on the buyer and the original shipping charge isn't refunded.

Payment & tax

• Payments are processed securely by Stripe — card details never touch our servers.
• Sales tax is collected where required by law.

Questions?

We're a small shop and we answer our own email. Write to [email protected] any time and a real person from Dusty Mercantile will get back to you, usually the same day.